X · Basic · 360
360 digital transformation consulting
Cross-cutting service for SMEs that want digitisation across the business: investment, strategic measures, AI to spot opportunities, and a use case on digital maturity plus a general improvement proposal.
What we can offer
If you do not know where to start in a firm of 10 to 250: a whole-company map, a visible case this quarter (platform, AI or automation), and the fit with data, processes, sales and cyber.
- Prioritised 360 map: this quarter / later.
- Diagnosis (processes, infrastructure, culture, customer).
- Visible use case (digital flow, AI or automation).
- Fit with other categories if the voucher covers more than one service.
- Team awareness — not an 80-page PDF.
Who it is for
SMEs that do not know where to start and need a whole-company map, not a single department.
Activities
- Analyse commercial processes and areas that benefit from digitisation.
- Awareness programmes on digital transformation.
- Evaluate tools in use and improve them.
- Strategy with goals, timelines, and steps.
- Continuous-innovation frame.
- Digital-tools use case and AI opportunities.
Initial diagnosis
- Current digitisation level.
- Process, technology-infrastructure, needs, and AI-use analysis.
Results and deliverables
- Awareness and training programmes.
- Platform evaluation (diagramming, collaboration, analytics, visualisation, online training).
- Metrics for long-term success.
Use case
- Digitisation-level evaluation (infrastructure, processes, culture, customer experience).
- Improvement areas (ERP, cloud collaboration, customer apps).
- Integral proposal and technique selection (AI, analytics, e-commerce).
How we deliver
- Prioritised 360 map: what to do this quarter and what to leave.
- Visible use case (digital flow, AI or automation) in an area with impact this quarter.
- Fit with the rest of the catalogue (data, processes, sales, cyber, AI) if the voucher covers more than one service.
Justification: on-site kickoff, work meetings, on-site close with sign-off, technical memo, and evidence per the call. Delivery window: 3 months from Agreement validation. Rules: Orden TDF/436/2024, de 10 de mayo.