Digitisation solutions — Kit Digital

Website and online presence

If you run a bar, a salon or a shop and people cannot find you on their phone: a clear site with phone, map and WhatsApp. We build digital platforms — the site is usable on Monday, not a generic template.

• Fast site (Astro / static) that works on a phone.
• Domain, HTTPS, form or WhatsApp button, and analytics.
• LSSI legal notice, privacy, and cookies.

Advanced online presence

If you already have a site but no customers walk in: we make it show up on Google, measure visits, and take bookings. A shop window that works after you close. Platforms, AI and automation when they help; a human publishes what the business may claim.

• On-page SEO audit and a content plan.
• Performance (Core Web Vitals) on the current or new site.
• FAQs and forms limited to what the company can say.

E-commerce

Sell from the shop or the workshop without living only on Instagram: catalogue, payment and orders the team can run on Monday. A shop platform, not an enterprise marketplace.

• Catalogue, product pages, cart, payments, and basic tax.
• Gateway (Stripe, Redsys, or agreed) and order states.
• Admin for products and shipping.

Social media management

If the bar, salon or shop is on Instagram with no plan: one channel with a calendar and a voice. Not 24/7 community: you keep the habit, not a month of posts. A human publishes.

• Channel and voice diagnosis (one or two, not twelve).
• Starter editorial calendar and templates.
• Profiles, analytics, and a habit guide.

Customer management

Stop keeping clients in a notebook or WhatsApp: a list with stages (new, quote, closed) the team opens every day. Sized for an SME, not an enterprise pack.

• Implementation (HubSpot, Pipedrive, or a light equivalent).
• Pipeline, fields, permissions, and import from Excel / mail.
• Follow-up rules that get used.

Customer management with AI

If follow-up dies in the shop or workshop: the CRM plus a helper that summarises the file and drafts the message. You send it. AI and automation with a human in charge.

• Usable CRM + a copilot bounded to your knowledge base and the CRM.
• Ranking, summaries, and drafts. A human signs every outbound message.
• We measure hours saved, not “transformation”.

Process management

If the work lives in the WhatsApp group (“is this order going out?”), we move it to a flow with an owner and a state. Orders, bookings or delivery notes: you know where each one is.

• AS-IS / TO-BE of one or two critical processes.
• Forms, states, owners, and alerts.
• Light automation (n8n, Make, or the tool you already have).

Process management with AI

If someone in the workshop or warehouse retypes delivery notes by hand: the flow, and AI reads invoices or repeated mail. A human validates. Platforms, AI and automation.

• Digital flow for the chosen process.
• Extract, classify, or draft on documents and tickets.
• Integration with mail, CRM, or files you already use.

Business intelligence and analytics

Stop deciding from till screenshots or five spreadsheets: one board with what you sold, what you owe, and what is missing. One source of truth.

• Source inventory (Excel, ERP, CRM, payments) and a minimum model.
• Live dashboard with agreed KPIs.
• Refresh and permissions for leadership.

Business intelligence and analytics with AI

If the shop owner or leadership asks “which day did we sell worst?” and nobody has the number: the board answers. The model flags; a human signs.

• KPI board + alert, forecast, or query layer.
• Natural-language queries, with limits on what it may claim.
• A human signs the number.

Virtual office services and tools

Company mail and files, not the owner’s personal account. A digital office for the whole team — a bar, a workshop or a shop with two people or twenty.

• Google Workspace or Microsoft 365: accounts and permissions.
• Basic mail and file migration.
• Use rules, backups, and video in the same place.

Secure workplace

So a lost phone or laptop does not take the business down: passwords, backups, and what to do if it is gone. Not a SOC; the minimum so you can sleep.

• Workplace and risk inventory.
• MFA, backups, and a minimum use policy.
• What to do if a device is lost.

Cybersecurity

Shut the tap on mail scams and backups that do not exist. Real protection for a bar, a shop or a workshop, documented for the voucher. Not a 24/7 SOC.

• Prioritised asset and risk diagnosis.
• Mail, endpoints, anti-ransomware backups, and patching.
• Documented initial response plan.

You have something to automate

A repeating flow (mail, Excel, orders, tickets, reports) that eats hours. We map it, automate it, and leave a human where someone must sign. Experts in digital platforms, AI and automation.

You do not know what to ask for — we help

If the official catalogue does not name your problem, or you do not know whether you need Kit Consulting, Kit Digital, or work outside a voucher: we listen and tell you, in writing, what makes sense. A digital-platform, AI and automation studio in Barcelona, not a template.

Tailored copilot or assistant

A helper that knows your documents, answers with limits, and escalates to a human. For a shop that answers the same thing every day, or a mid-size firm with a procedures base. Not a generic public chatbot.