Customers

Customer management with AI

CRM plus a bounded assistant: lead ranking, follow-up drafts, and account summaries, with a human who signs.

Category: Gestión de clientes con IA asociada
Price: Amount per the current Kit Digital segment and catalogue (AI-associated category).
Coverage: Nationwide Spain · Any productive sector
Agent: Pedro Armando Manfredi · Kit Digital IA · Barcelona
URL: https://kit-digital-ia.com/kit-digital/gestion-clientes-ia

What we can offer

If follow-up dies in the shop or workshop: the CRM plus a helper that summarises the file and drafts the message. You send it. AI and automation with a human in charge.

Usable CRM + a copilot bounded to your knowledge base and the CRM.
Ranking, summaries, and drafts. A human signs every outbound message.
We measure hours saved, not “transformation”.

Who it is for

Teams with follow-up volume that already have — or will have — a usable CRM.

Category scope (Annex II)

Everything in the customer-management service.
Assistant limited to the knowledge base and CRM.
Human checkpoints on outbound messages.
Hours saved, not “transformation”.

Written scope before the Service Agreement. Team training included. Evidence and justification per the Kit Digital rules in force. Funded under the PRTR — Next Generation EU.